E-Commerce Platform Modules |
E-Commerce Platform Agents
These agents work for buyers, sellers, brokers and market
owners in order to achieve business goals. They can save time, money and
effort by automating simple tasks such as searching, monitoring and sorting.
Agents can also assist in more complex tasks including analysis, decision-making
and negotiation.
Market Owner's Module
This core module allows the platform to be configured and branded to meet the
basic business requirements and processes. This includes setting business rules
and terminology, user groups and access permissions, language, currencies and
preferred communications media - email, SMS, WAP, Fax or telex.
Standard catalogue functionality is also provided for setting up and managing
product hierarchies.
Auction Module
The auction module provides an effective way to sell a wide range of products,
particularly time sensitive or perishable goods. The module offers a comprehensive
range of auction formats, including:
- English
- Sealed bid
- Japanese
- Dutch
- Vickery
Additional auction types can be easily added to meet specific requirements. Once bidding and win parameters are defined, software agents can be instructed to set up, or take part in an auction - making, accepting or rejecting bids, monitoring progress and alerting their owners of developments.
Sourcing Module
The sourcing module makes it easy to buy simple or tailor-made products. The
module allows buyers to define their exact requirements, submit requests for
proposals (RFP or tenders) and manage incoming responses. If a short list is
produced, sellers can be routed to an auction or a negotiation. Sellers can
instruct agents to search and monitor for RFP's, requesting more information,
if necessary, or responding appropriately with an offer.
Negotiation Module
The negotiation module offers a sophisticated means of automating part, or all,
of the buying and selling process. It can handle complex negotiations, incorporating
multiple factors such as price, delivery and payment terms. The module can mange
discussions with multiple parties simultaneously to optimise the speed and effectiveness
of any negotiation. Once a negotiation strategy is defined, software agents
can submit requests, counter offers and complete deals on their owners' behalf,
reporting back on progress.